Orders will need to meet a minimum spend of $200 to qualify for free shipping. Orders below this amount will have a $25 shipping fee applied.

Orders will be packed and shipped within 2-3 working days.

No, wholesale orders must be placed in full cartons.

Yes, you can add special instructions at the checkout that will be printed on your cartons.

Once your order has been dispatched, you will receive an email with the tracking number.

Please contact sales@brookfarm.com.au immediately if your order has not arrived.

Please take a photo of the damaged product with best before and batch code on the back of the label and send to us at sales@brookfarm.com.au for further review.

We do not take back orders. If we are out of stock in any products they will be listed as unavailable on the website. Once they are back in stock, they will be listed as available again.

If you are running a promotion in your store and wish to investigate a discount for your order, please contact your sales rep or email sales@brookfarm.com.au before placing your order as the system does not allow for automatic application of discounts.

Email any changes to your account (ie. change of delivery address, contact number or email) to sales@brookfarm.com.au. Credit card details can be updated from without your online account.

If your account is on pre-paid terms, you must pay for your order at checkout. If your account is on payment terms, your order confirmation will specify the due date.

For retail customers click here . For food service customers click here .

Yes, we have plenty of high-quality videos, recipes and images. Click here to access a wide variety of content and if you can’t find what you’re looking for email marketing@brookfarm.com.au.

Please email marketing@brookfarm.com.au and we will add you to the list.

We’re happy to help you arrange a promotion instore. Please reach out to your sales representative or email sales@brookfarm.com.au to discuss options.

We have a wide range of point-of-sale material to suit your stores needs including floor stands, nut display hangers, posters, shelf strips and breakfast jar displays. Please contact your sales representative or sales@brookfarm.com.au to discuss your needs and options available to you.

Yes, we can help you find the perfect shelf layout for your store. Contact your sales representative or sales@brookfarm.com.au for a tailored planogram to suit your needs.

Yes. Click here to access our product catalogue.

Our gluten free products contain no wheat, oats, rye, barley or detectable gluten. Such products are generally considered to be suitable for coeliacs. We have strict allergen control procedures in place to ensure our gluten free products remain gluten free, and do not contain any traces of gluten. Our gluten free products comply with the Food Standards Australia New Zealand (FSANZ) requirement for gluten free products.

All our products are peanut free, and our sites are peanut free. We take great care to ensure our ingredients are peanut free and do not contain any allergens that are not declared on our packs. Many of our products do contain tree nuts - macadamias, hazelnuts, pecans, almonds, pistachios, etc.

All our products are kosher, certified by Kosher Australia.

All our products are certified non-GMO, by Cert ID.

Brookfarm strives to create great tasting real food and our focus is on all natural ingredients. We are proud to create food which is not only delicious, but nutritious as well. We do not add refined sugar to our products. We use ingredients like dried fruit like cranberries, cherries, blueberries, sultanas, and currants, and Australian bush honey, maple syrup, golden syrup etc to add sweetness. Our sourced dried cranberries, cherries and blueberries contain a small amount of added sugar and oil (less than 1% of the fruit), which keeps them soft, plump and reduces the tendency of fruit sticking together. The Ingredients and Nutritional Information for all our products can be found on our website, to check individual dietary requirements.

Our packaging is a mono-material PE which is the national sustainability standard set for soft plastic recycling. As the recycling industry works towards new collection systems for soft plastics, there are different methods across each council. To see which solutions are available in your local council please check locally at arl.org.au.